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Customer Support Policy

Returns & Refunds

Review Astro Peptides USA’s return and refund guidelines, including the 30-day satisfaction window, product eligibility, vial exceptions, and individual review process.

Return & Refund Summary
30
Day satisfaction guarantee

For qualifying refund and return requests.

1 Unopened and unused products may qualify.
2 For vials, up to two opened or used vials may be acceptable.
3 Requests beyond 30 days are reviewed individually.
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30-Day Window

Qualifying refund and return requests are backed by a 30-day satisfaction guarantee.

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Product Condition

Unopened and unused products may qualify for return or refund review.

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Vial Exception

For vials, up to two opened or used vials may be acceptable.

Individual Review

Requests beyond 30 days are evaluated individually.

Policy Details

Return and refund eligibility

This page outlines the current return and refund information provided by Astro Peptides USA.

01

30-day satisfaction guarantee

Astro Peptides USA backs qualifying refund and return requests with a 30-day satisfaction guarantee.

02

Eligible product condition

For a product to be eligible for return or refund review, it should be unopened and unused.

03

Vial return exception

For vials, up to two opened or used vials may be acceptable as part of the return or refund review process.

04

Requests beyond 30 days

Requests received beyond the 30-day satisfaction window are reviewed individually.

Need help with a refund or return request?

Contact support if you need help reviewing return eligibility, product condition, vial exceptions, or a request outside the 30-day window.