Need help? Contact Astro Peptides USA.
Have a question about products, an existing order, shipping, payment, returns, refunds, or policies? Use the support form below or email the support team directly.
Support for product and order questions
For product questions or existing-order questions, contact Astro Peptides USA support and include the details needed to help identify your request.
Send a support request
Use this form for product questions, existing orders, shipping and tracking, payment help, returns, refunds, research-use questions, or policy clarification.
What can support help with?
Choose the best inquiry type in the form so your message can be reviewed with the right context.
Existing Orders
Questions about order status, order details, checkout information, or order-related support.
Shipping / Tracking
Questions about shipping options, USPS shipment details, tracking emails, delivery timing, or logistics.
Payment Questions
Questions about payment instructions, order-note requirements, payment confirmation, or checkout payment help.
Returns / Refunds
Questions about return eligibility, refund review, unopened products, vial exceptions, or request timing.
Research Use
Questions about research-use expectations, policy restrictions, handling expectations, or product-use clarification.
Policies
Questions about privacy, terms, shipping, payment, returns, customer instructions, or account-related policies.
Find answers before sending a request
Many common customer questions can be answered through the policy pages and account areas below.
Need help with an existing order?
Use the contact form or email support with your order number and checkout email so the team can review your request more efficiently.